My new freeload bike rack arrived today, so armed with the confidence of knowing that I once assembled a kids "Warehouse" swing and slide set, I started to put it all together. Being the geek I am, I had my camera on hand, and a good thing I did.... because, although the assembly of the unit was a complete doddle, when it came to strapping it on my bike I came unstuck. I had been messing with the webbing straps, and they had unravelled from their correct locations : (
I was able to re-thread them by referring to the camera's images.
The top "deck" caused me some grief, I thought I had it installed as per instructions, but noted that I could pull it off the alloy frame quite easily. After some frantic phone calls to Mister Cleetus, we found that he had not installed his correctly either. There are two parts to getting it right. 1. The curved alloy frame's end needs to be bottomed out against the green toe-piece in a horizontal plane. 2. Some downward force needs to be applied to the deck directly above the little green catches, which are underneath it. There is a resounding click when this happens.
As suggested, with bikes running brake lines on the top-side of their "seat-stays" you will need to pull them up, to give some room for the mounting hardware. I had heaps of spare brake-line so it wasn't a problem. I did move the mounts as far as I could down the seat-stay though, so that there was no chance of the rack coming into contact with my seat under full suspension bottoming. This has yet to be tested in the real world. Maybe one day this summer it will stop raining.
So far the contact I have had with the guy at Freeload (Tim) has been very helpful and friendly.